Lauren Bryant
About Lauren Bryant
Lauren Bryant is a Customer Service Renewal Representative at Idera Software, where she has worked since 2012. She has a background in psychology and has consistently met and exceeded her renewal quotas while also managing software license requests and creating quarterly reports for sales representatives.
Current Role at Idera Software
Lauren Bryant serves as a Customer Service Renewal Representative at Idera Software, a position she has held since 2012. In this role, she is responsible for managing customer renewals and has consistently met and exceeded quarterly renewal quotas. Her duties include approving software license requests and creating quarterly reports specifically for sales representatives. This position highlights her commitment to customer service and operational efficiency within the company.
Previous Experience at Idera Software
Before her current role, Lauren Bryant worked at Idera Software as a Human Resource Generalist from 2010 to 2012. In this capacity, she contributed to various HR functions, supporting the company's workforce management and employee relations. Her experience in human resources provided her with a strong foundation for her current customer service role.
Experience at The Planet
Lauren Bryant was employed at The Planet as an Administrative Assistant from 2009 to 2010. During her one year in this role, she supported administrative functions in Houston, Texas. This position allowed her to develop essential organizational and communication skills that have benefited her career in customer service.
Educational Background
Lauren Bryant studied Psychology at Texas A&M University, where she earned a Bachelor of Science degree from 2005 to 2009. Additionally, she attended Stephen F. Austin State University for one year, focusing on Psychology from 2004 to 2005. Her educational background has equipped her with valuable insights into human behavior, which enhances her effectiveness in customer service roles.