Frank Diller
About Frank Diller
Frank Diller serves as the Associate Director of Client Services at idfive, where he has worked since 2019. He has a diverse background in client management, web design, and project management, with previous roles at Towson University, SAGE Dining Services, and the Library of Congress.
Current Role at idfive
Frank Diller serves as the Associate Director of Client Services at idfive, a position he has held since 2019. In this role, he manages client relationships and focuses on ensuring client satisfaction within the marketing and advertising industry. His responsibilities include overseeing project management and executing detail-oriented strategies to meet client needs.
Previous Experience in Client Services
Before joining idfive, Frank Diller worked as a Senior Account Executive at the same company from 2015 to 2019. His experience also includes a role as Manager of Online Services at Towson University, where he worked from 2008 to 2010. Additionally, he held positions at SAGE Dining Services, Inc. as a User Experience Web Designer from 2010 to 2015, and at Sigma Xi, The Scientific Research Society as Assistant Book Review Editor for American Scientist Magazine from 2002 to 2004.
Educational Background
Frank Diller holds a Master of Arts (M.A.) in English and American Studies from the University of Virginia, which he completed from 1998 to 1999. He also earned a Bachelor of Arts (B.A.) in Writing Seminars and English from The Johns Hopkins University between 1994 and 1998. Furthermore, he obtained a Graduate Certificate in Information Design from the University of Baltimore from 2010 to 2012 and a Certificate in Information Systems from the Community College of Baltimore County from 2020 to 2021.
Skills and Expertise
Frank Diller possesses strong skills in web design, particularly with platforms such as Drupal and WordPress. He has a proven track record of effective communication with diverse teams, including designers, developers, and stakeholders. His expertise extends to project management, focusing on detail-oriented execution and delivery, which has been essential in his roles within the marketing and advertising industry.
Work History Overview
Frank Diller has a diverse work history that spans multiple roles and industries. He worked as a Contractual Writer at the Library of Congress from 2000 to 2002 and served as Webmaster at Marietta College from 2004 to 2008. His career reflects a consistent focus on client services, project management, and web design, contributing to his current position at idfive.