Akanksha Pandey
About Akanksha Pandey
Akanksha Pandey is an Assistant Manager at Indusind Bank with over 8 years of experience in retail branch banking operations and customer service. She specializes in handling cash and related banking issues and holds a Bachelor of Commerce from Lucknow University.
Work at IndusInd Bank
Akanksha Pandey has been serving as an Assistant Manager at IndusInd Bank since 2015. In this role, she specializes in handling cash and related banking issues. Her responsibilities include overseeing banking operations and ensuring customer satisfaction. With nearly a decade of experience at IndusInd Bank, she has developed a strong understanding of retail branch banking.
Previous Experience at ICICI Bank
Before joining IndusInd Bank, Akanksha worked at ICICI Bank as a Customer Service Officer from 2012 to 2014. During her tenure in Bombay, Maharashtra, she focused on customer service, enhancing her skills in managing client relationships and addressing banking inquiries. This experience contributed to her expertise in retail banking operations.
Education and Expertise
Akanksha Pandey completed her Bachelor of Commerce degree at Lucknow University from 2008 to 2011. She furthered her education by obtaining a Post Graduation Diploma in Banking Operations. Her academic background in commerce and specialized training in banking operations have equipped her with the necessary skills for her career in banking.
Background in Banking Operations
With over 8 years of experience in retail branch banking operations and customer service, Akanksha has developed a comprehensive understanding of the banking sector. Her career has been marked by a focus on operational efficiency and customer engagement, making her a valuable asset in her current role.