Ankita Ahluwalia
About Ankita Ahluwalia
Ankita Ahluwalia serves as the Corporate Service Partner and Senior Vice President at IndusInd Bank, bringing over 21 years of experience in the banking sector. She has a strong background in client servicing, quality assurance, and operational efficiency, having held various leadership roles at notable banks including Standard Chartered and Deutsche Bank.
Current Role at IndusInd Bank
Ankita Ahluwalia serves as the Corporate Service Partner and Senior Vice President at IndusInd Bank. She has held this position since 2022, operating from the bank's Mumbai office. In her current role, she focuses on enhancing corporate service delivery and managing client relationships.
Previous Experience at IndusInd Bank
Before her current role, Ankita worked at IndusInd Bank for several years in various capacities. From 2013 to 2021, she was the Head of Corporate Client Servicing, Escrow, and Digital Onboarding for Corporate and Global Market Operations. Additionally, she served as the National Manager for Service Assurance from 2010 to 2013.
Experience at Standard Chartered Bank
Ankita's career began at Standard Chartered Bank, where she worked from 2000 to 2006. During her tenure, she held multiple roles, including Assistant Manager in Quality Assurance and Officer in Customer Service. Her experience there spanned six years, contributing to her foundational skills in banking operations.
Education and Expertise
Ankita holds a Postgraduate Diploma in Communications and Marketing from NIS School of Marketing, NIIT Group, and a Bachelor's degree from the University of Delhi, Shaheed Bhagat Singh College. She also completed an Executive Education program at the Indian Institute of Management, Bangalore, focused on creating high-performance organizations. Additionally, she earned a Master's diploma in Business Administration from Symbiosis Institute.
Professional Skills and Contributions
With over 21 years of experience in the banking sector, Ankita has developed expertise in service quality assurance, process documentation, and managing corporate relationships. She has been involved in conducting client satisfaction surveys and preparing training materials for staff, aiming to enhance client experience and organizational performance.