Divya Karkera
About Divya Karkera
Divya Karkera serves as the AVP of Global Remittances at IndusInd Bank, where she has worked since 2019. She has extensive experience in the banking sector, having held various roles at Kotak Mahindra Bank and RBL Bank, and has contributed to the launch of new remittance products under RBI guidelines.
Work at IndusInd Bank
Divya Karkera currently serves as the Assistant Vice President (AVP) of Global Remittances at IndusInd Bank. She has held this position since 2019, contributing to the bank's remittance services in the Mumbai Metropolitan Region. In her role, she is responsible for modifying existing remittance products and processes to align with customer needs. Additionally, she provides business and product-related assistance to various teams, including Treasury, Operations, Compliance, and Legal.
Previous Experience at Kotak Mahindra Bank
Divya Karkera has extensive experience at Kotak Mahindra Bank, where she worked in various roles from 2007 to 2015. She began as an Assistant Manager in the Document Verification Unit, followed by positions as an Assistant Manager in the Customer Engagement Unit and as a Deputy Manager focusing on Process, Risk, and Quality Control for Credit Cards and Retail Liabilities Operations. She also served as the NR Products Manager for Remittance & Payments, where she managed remittance products.
Experience at RBL Bank and Instarem
Divya Karkera worked at RBL Bank as a Product Manager for Remittance for a period of eight months in 2019. Prior to that, she spent four years at Instarem as a Senior Manager in Business and International Banking Alliance from 2015 to 2019. Her roles at these institutions involved managing and developing remittance products and services.
Education and Expertise
Divya Karkera holds a Bachelor's Degree in Business Administration and Management from Mumbai University. She also completed her 12th Grade at Cosmopolitan Education Society in Andheri (W), Mumbai. Her educational background has equipped her with the knowledge and skills necessary for her roles in the banking and finance sector, particularly in remittances and customer engagement.
Background
Divya Karkera began her career in the banking sector in 2007. Over the years, she has accumulated significant experience in customer engagement, product management, and risk control within the banking industry. Her career has primarily focused on remittances and payments, demonstrating her expertise in this area.