Gautam Arora
About Gautam Arora
Gautam Arora is the Head of Consumer Banking at IndusInd Bank, where he has served as Senior Vice President since 2013. He has extensive experience in institutional sales, digital banking, and branch management, with a strong educational background in law, finance, and commerce.
Work at IndusInd Bank
Gautam Arora has been with IndusInd Bank since 2013, serving as Senior Vice President. He currently holds the position of Head Consumer Banking - Transaction Banking Group - Branch Banking/BBG/SME/Affluent, a role he has occupied since 2022. His responsibilities include driving digital products to enhance the bank's liability book and leading strategic initiatives to open and stabilize new branches. His focus is on customer onboarding strategies and market penetration, particularly in Tier 2 and 3 markets.
Education and Expertise
Gautam Arora completed his Bachelor of Laws (LL.B.) in Corporate Law & Taxation from Delhi University between 2001 and 2004. He also earned a Bachelor of Commerce (B.Com.) from the same university from 1996 to 1999. Furthering his education, he obtained a Master of Business Administration (MBA) in Finance & Marketing from the Birla Institute of Management & Technology from 2000 to 2002. His educational background supports his expertise in electronic banking, escrow services, and structured cash management services.
Background
Before joining IndusInd Bank, Gautam Arora worked at HDFC Bank Limited as Assistant Vice President from 2005 to 2012. He also served as Assistant Manager Sales for Credit Card & Personal Loan at Standard Chartered Bank from 2002 to 2005. His career has been marked by a successful track record in institutional sales closure, demonstrating his ability to manage cash flows for large corporate groups and government segments.
Achievements
Gautam Arora has led various strategic initiatives aimed at enhancing branch performance and customer acquisition. He has played a significant role in driving digital product adoption within the bank, contributing to an increase in the wallet share of the liability book. His comprehensive exposure to cash management solutions and trade products has positioned him as a subject matter expert in the banking sector.