Harsh Desai
About Harsh Desai
Harsh Desai is a Service Delivery Manager at IndusInd Bank, where he has worked since 2019. He holds an MBA in Data Analytics from the University of Bedfordshire and has a background in marketing and business administration.
Work at IndusInd Bank
Harsh Desai has been employed at IndusInd Bank as a Service Delivery Manager since 2019. In this role, he is responsible for overseeing service delivery operations, ensuring that the bank meets its service standards and customer satisfaction goals. His tenure at IndusInd Bank spans five years, during which he has contributed to various initiatives aimed at enhancing operational efficiency and customer experience in the Vadodara Area, India.
Education and Expertise
Harsh Desai holds an MBA with a specialization in data analytics from the University of Bedfordshire, which he completed from 2021 to 2022. He also earned a Post Graduate Diploma in Management (PGDM) with a focus on marketing from Charotar University of Science and Technology, where he studied from 2017 to 2019. Earlier, he obtained a Bachelor of Business Administration degree in General Studies from Dharmsinh Desai University, completing his studies from 2014 to 2016. This educational background equips him with a strong foundation in business management and analytical skills.
Previous Work Experience
Before joining IndusInd Bank, Harsh Desai gained diverse work experience in various roles. He worked as an Insurance Agent at Kotak Mahindra Bank from 2017 to 2019, where he focused on insurance products and customer service. In 2018, he completed an internship program in marketing at The Hindu Business Line, which lasted for 11 months in the Ahmedabad Area, India. Additionally, in 2015, he undertook a two-month internship at SHAH PAPERPLAST INDUSTRIES LIMITED in Nadiād Area, India, where he gained practical insights into the industry.