Ishita Lachhwani
About Ishita Lachhwani
Ishita Lachhwani serves as the Manager of Customer Service at Indusind Bank, where she has worked since 2010. She holds a Master of Business Administration in Finance from Gujarat University and previously worked as a Financial Planning Officer at HDFC Life.
Work at IndusInd Bank
Ishita Lachhwani has been employed at IndusInd Bank since 2010, serving as the Manager of Customer Service. In this role, she has accumulated over 14 years of experience in the banking sector. Her responsibilities include overseeing customer service operations, ensuring client satisfaction, and managing service delivery in the Gurgaon branch located in Haryana, India.
Education and Expertise
Ishita Lachhwani holds a Master of Business Administration (MBA) degree with a focus on Finance from Gujarat University. This educational background has equipped her with the necessary skills and knowledge to excel in her managerial role at IndusInd Bank, particularly in customer service and financial management.
Previous Experience at HDFC Life
Before joining IndusInd Bank, Ishita worked at HDFC Life as a Financial Planning Officer from 2005 to 2006. During her one-year tenure in Bombay, Maharashtra, she gained valuable experience in financial planning and customer engagement, which contributed to her professional development in the financial services industry.
Professional Background
Ishita Lachhwani has built a solid career in the financial services sector, starting from her early role at HDFC Life to her current position at IndusInd Bank. Her experience spans over a decade in customer service management, demonstrating her commitment to enhancing client experiences and operational efficiency within the banking industry.