Jitendra Saini
About Jitendra Saini
Jitendra Saini is a Customer Service Manager at IndusInd Bank, where he has worked since 2019. He previously served as a Senior Officer at ICICI Bank for five years and has a Master's degree in Business/Commerce from S.M.J.N P.G College in Haridwar.
Work at IndusInd Bank
Currently, Jitendra Saini serves as a Customer Service Manager at IndusInd Bank, a position he has held since 2019. He operates in Haridwar, Uttaranchal, where he is responsible for managing customer service operations. His role involves ensuring customer satisfaction and addressing service-related issues effectively. Saini's experience in this position builds on his previous work in the banking sector, allowing him to leverage his skills in customer service management.
Previous Experience at ICICI Bank
Before joining IndusInd Bank, Jitendra Saini worked at ICICI Bank as a Senior Officer from 2014 to 2019. During his five-year tenure in Haridwar, Uttaranchal, he gained valuable experience in customer service and banking operations. His responsibilities included managing customer inquiries and providing solutions to enhance customer satisfaction. This experience contributed to his professional development in the banking industry.
Career Beginnings at IDBI Bank
Jitendra Saini began his career in sales with IDBI Bank at the age of 22. This initial experience in the banking sector laid the foundation for his subsequent roles in customer service and management. His early exposure to sales helped him develop essential skills that have been beneficial throughout his career in banking.
Education and Expertise
Jitendra Saini studied at S.M.J.N P.G College in Govindpuri, Haridwar, where he earned a Master's degree in Business/Commerce from 2013 to 2015. His educational background has equipped him with a strong understanding of business management principles, which he applies in his current role as a Customer Service Manager. Saini possesses skills in customer service management, business management, and time management.
Challenges Overcome in Career
Throughout his career, Jitendra Saini has faced various challenges, including low salary and mental and physical fatigue. His strong commitment to achieving goals has enabled him to persevere through these difficulties. This resilience has played a significant role in his professional growth and success in the banking industry.