Kajal Garg
About Kajal Garg
Kajal Garg is a seasoned Relationship Manager with extensive experience in client relationship management and operations within the banking sector. Currently, she works at YES BANK and Axis Bank, having previously held positions at IndusInd Bank and other financial institutions.
Work at IndusInd Bank
Kajal Garg has been employed at IndusInd Bank as a Relationship Manager since 2017. In this role, she utilizes her strong client relationship management skills to communicate effectively with clients and colleagues at all levels of the organization. Her responsibilities include managing client accounts and ensuring customer satisfaction, contributing to the bank's overall performance.
Current Role at Axis Bank
In addition to her role at IndusInd Bank, Kajal Garg has been serving as a Customer Service Manager at Axis Bank since 2021. Located in Faridabad, Haryana, she is responsible for overseeing customer service operations and ensuring that clients receive high-quality support. This position allows her to further develop her expertise in client relations within the banking sector.
Education and Expertise
Kajal Garg completed her Bachelor of Commerce (BCom) at the University of Delhi from 2011 to 2014. She furthered her education by obtaining a Post Graduate Diploma in Management (PGDM) with a focus on Finance from Asian Business School, studying from 2015 to 2017. This educational background has equipped her with the necessary skills and knowledge to excel in her roles in the banking industry.
Background in Banking and Finance
Kajal Garg has a diverse background in banking and finance, having held various positions prior to her current roles. She worked as an Assistant Auditor at U.K. Goenka & Co | Chartered Accountants for one month in 2011 and as a Trainee at Bajaj Finserv and SMC Group in 2015 and 2016, respectively. Additionally, she served as a Computer Operator at Indian Oil Corporation Limited from 2014 to 2015, gaining valuable experience in the financial sector.
Leadership and Management Skills
Kajal Garg demonstrates strong leadership and management skills, evidenced by her ability to manage high-performing teams and deliver value to customers. She currently holds the position of Officiating Operations Manager & Authorizer, where she oversees daily operations at a branch. Her capability to work independently without direct supervision ensures that assignments are completed in a timely manner.