Kavitha Raji
About Kavitha Raji
Kavitha Raji is a Service Delivery Manager at Indusind Bank, where she has worked since 2018 in Gurgaon, Haryana, India. She holds a Master of Business Administration from the University of Madras, which she completed in 2017.
Work at IndusInd Bank
Kavitha Raji has been serving as a Service Delivery Manager at IndusInd Bank since 2018. In this role, she is responsible for overseeing service delivery operations and ensuring that customer service standards are met. Her tenure at the bank has spanned six years, during which she has contributed to various initiatives aimed at enhancing service efficiency and customer satisfaction. Kavitha is based in Gurgaon, Haryana, India, where she manages a team focused on delivering high-quality banking services.
Education and Expertise
Kavitha Raji completed her Master of Business Administration at the University of Madras from 2016 to 2017. This advanced degree has equipped her with essential skills in business management, strategy, and operations. Her educational background supports her role in service delivery management, where she applies her knowledge to improve processes and drive performance within the banking sector.
Background
Kavitha Raji has a professional background in service delivery management within the banking industry. Her experience at IndusInd Bank has allowed her to develop a strong understanding of customer service dynamics and operational efficiency. Her role requires a combination of leadership, strategic planning, and problem-solving skills, which she has honed over her years in the field.