Mahendra Gr
About Mahendra Gr
Mahendra Gr is a Manager of Central Operations at IndusInd Bank, with extensive experience in operations management across various financial institutions in India. He has a strong background in handling escalations and optimizing processes to improve efficiency and customer satisfaction.
Work at IndusInd Bank
Currently, Mahendra Gr serves as the Manager of Central Operations at IndusInd Bank, a position he has held since 2024. In this role, he is responsible for overseeing various operational processes, ensuring efficiency, and enhancing customer satisfaction. His focus on optimizing workflows contributes to the overall performance of the bank's operations.
Previous Experience in Operations Management
Before joining IndusInd Bank, Mahendra Gr accumulated extensive experience in operations management. He worked at Five-Star Business Finance Limited as Operations Manager from 2022 to 2023. Prior to that, he held the position of Deputy Manager – Regional Operations at Shriram Housing Finance Ltd. from 2019 to 2022. His earlier roles include Senior Business Executive at TeamLease Services Limited and IDBI Intech LTD, where he handled escalations and operational requests.
Education and Expertise
Mahendra Gr holds a Master of Business Administration (MBA) from Sikkim Manipal University, which he completed from 2009 to 2011. He is also pursuing a Bachelor of Commerce (BCom) in Accounting and Finance at Bharat Electronics First Grade College, a program he has been enrolled in since 2003. His educational background supports his expertise in operations and finance.
Leadership and Team Management
In his various roles, Mahendra Gr has demonstrated strong leadership capabilities. He leads high-performing teams to achieve operational excellence and meet performance targets. His experience includes spearheading Affordable Housing Loan disbursement operations across India, ensuring smooth processes and timely delivery.