Manish Dwivedi
About Manish Dwivedi
Manish Dwivedi is a Senior Vice President at IndusInd Bank, specializing in customer engagement and digital innovations within the banking sector. He has extensive experience in product management and business process reengineering, with a career spanning various roles at Kotak Mahindra Bank and Kotak Securities.
Work at IndusInd Bank
Manish Dwivedi has been serving as Senior Vice President at IndusInd Bank since 2020. He is based in Gurugram, Haryana, India. In this role, he focuses on enhancing customer engagement and communication strategies, as well as segmentation and lifecycle management. His extensive experience in the banking sector supports his contributions to innovative product development and solutions aimed at business growth.
Previous Experience at Kotak Mahindra Bank
Prior to joining IndusInd Bank, Manish Dwivedi held various positions at Kotak Mahindra Bank from 2007 to 2020. He worked as Vice President of Digital Banking, where he managed digital initiatives for three years. His earlier roles included Associate Vice President- Product Manager and Business Analyst/CRM consulting. His tenure at Kotak Mahindra Bank provided him with a strong foundation in product management and customer relationship management.
Education and Expertise
Manish Dwivedi holds a Master of Business Administration (M.B.A.) in Marketing and Systems from Narsee Monjee Institute of Management Studies, completed between 2005 and 2007. He also earned a Master of Computer Applications (MCA) in Computer Software Engineering from Fore School of Management from 2001 to 2004. His educational background supports his expertise in digital innovations, business process reengineering, and customer engagement strategies.
Background in Banking and Fintech
Manish Dwivedi has a comprehensive background in the banking and fintech sectors. He has extensive experience in managing B2B alliances and has a proven track record in team and program management. His skills include digital onboarding, portfolio management, and delivering innovative banking solutions that enhance consumer usability.