Meenakshi Sharma

Meenakshi Sharma

Manager Customer Service Operations @ IndusInd Bank

About Meenakshi Sharma

Meenakshi Sharma is a Manager of Customer Service Operations at Indusind Bank, where she has worked since 2014. She has a background in commerce and business, holding a Bachelor of Commerce and a Master of Business Administration.

Work at IndusInd Bank

Meenakshi Sharma has been employed at IndusInd Bank as Manager Customer Service Operations since 2014. With a tenure of 10 years, she has played a significant role in managing customer service operations in Gurgaon, Haryana, India. Her responsibilities include overseeing customer interactions and ensuring service quality, contributing to the bank's commitment to customer satisfaction.

Current Role at HDFC Life

In addition to her role at IndusInd Bank, Meenakshi Sharma has been working at HDFC Life Insurance Ltd since 2019. As a Manager in the Learning and Development (L&D) department, she focuses on enhancing employee skills and knowledge, thereby supporting the company's growth objectives. Her experience in customer service operations complements her current position.

Previous Experience in Banking

Before her current roles, Meenakshi Sharma held various positions in the banking sector. She worked as a Branch Operations Manager at Ing Vysya Bank for one year in Bangalore from 2013 to 2014. Additionally, she spent eight years at HDFC Bank from 2005 to 2013, where she gained extensive experience in banking operations.

Educational Background

Meenakshi Sharma completed her Bachelor of Commerce degree at Govt College For Women from 2000 to 2003. She furthered her education by obtaining a Master of Business Administration in Marketing and Finance from Guru Jambheshwar University of Science & Technology between 2003 and 2005. Earlier, she studied Commerce at Pathania Public School in Rohtak for one year in 1999.

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