Mohammad Akram
About Mohammad Akram
Mohammad Akram is a Relationship Manager with extensive experience in sales and customer satisfaction. He has successfully trained teams on new tax laws, redesigned customer surveys, and achieved significant growth in premium products through strategic marketing efforts.
Work at IndusInd Bank
Mohammad Akram has been serving as a Relationship Manager at IndusInd Bank since 2022. In this role, he has focused on enhancing client relationships and driving revenue growth. His efforts have led to a significant increase in premium product sales, achieving 200% growth through referrals and organic methods within a short period. Akram's strategic implementation of go-to-market plans for new brands has contributed to this success.
Previous Experience in Financial Sales
Prior to his role at IndusInd Bank, Mohammad Akram worked at Kotak Mahindra Bank as a Deputy Manager since 2021. He also held the position of Sales Officer at Emirates NBD for seven months in 2019. His earlier experience includes a year as a Financial Sales Consultant at SKYLINES TAX CONSULTANCY in Dubai from 2017 to 2018. Throughout these roles, he has developed a strong foundation in financial sales and client management.
Education and Expertise
Mohammad Akram earned his Master of Business Administration (MBA) from Jamia Hamdard, where he studied from 2015 to 2017. He also holds a Bachelor's degree in Management and Marketing from the College of Vocational Studies, completed between 2011 and 2014. His educational background has equipped him with the skills necessary for effective sales strategies and customer relationship management.
Achievements in Customer Satisfaction and Sales Growth
Mohammad Akram has made significant contributions to customer satisfaction and sales growth in his career. He redesigned a customer satisfaction survey that resulted in a 30% increase in customer satisfaction within two months. Additionally, he was the first product sales professional to train and transition his entire sales force to a new product line, which saved the company considerable time and resources.
Event Organization and Lead Generation
In his career, Mohammad Akram has organized and executed seminars and events for the business community. These initiatives resulted in over 2,000 sales leads from a financial product marketing campaign, showcasing his ability to generate interest and drive sales through strategic marketing efforts.