Monali Mukherjee
About Monali Mukherjee
Monali Mukherjee is a Senior Manager at Kotak Mahindra Bank, where she has worked since 2014. With over seven years of experience in the banking sector, she specializes in sales support, training development, and customer satisfaction.
Work at IndusInd Bank
Monali Mukherjee has been employed at IndusInd Bank as a Senior Manager since 2015. In this role, she is responsible for achieving delivery and service quality norms, which contribute to enhancing customer satisfaction metrics. Her work involves building and maintaining healthy business relationships with key accounts to generate business. Prior to her current position, she served as Chief Manager at IndusInd Bank for one year from 2013 to 2014.
Experience at Kotak Mahindra Bank
Monali Mukherjee has worked at Kotak Mahindra Bank as a Senior Manager since 2014. Her tenure at the bank spans ten years, during which she has developed expertise in various banking operations. Her role has likely involved overseeing teams and ensuring effective service delivery, although specific responsibilities are not detailed.
Previous Role at HDFC Bank
Before her time at Kotak Mahindra Bank, Monali Mukherjee worked at HDFC Bank as a Deputy Manager from 2009 to 2013. During her four years in this role, she gained valuable experience in the banking sector, contributing to her professional development and understanding of service industry dynamics.
Education and Expertise
Monali Mukherjee completed her Bachelor of Commerce degree at Municipal College, Rourkela, under Sambalpur University, graduating in 2007. She has been studying Commerce since 2004 and has a foundational education from St. Joseph’s Convent School, Rourkela, where she studied since 2002. Her educational background supports her professional expertise in sales support and proposal authoring for corporate acquisition.
Professional Skills and Contributions
Monali Mukherjee possesses in-depth knowledge in sales support and proposal authoring, specifically for corporate acquisition. She is involved in planning and formulating training modules aimed at enhancing the professional, organizational, and behavioral skills of team members. With over seven years of experience in the service industry within the banking sector, she has developed a strong skill set focused on customer satisfaction and business relationship management.