Mrinalini Singh
About Mrinalini Singh
Mrinalini Singh is an experienced L&D Manager currently working at Indusind Bank in Gurgaon, Haryana, India. She has held various managerial positions at Puravankara Projects Limited and has a strong background in client services and business operations.
Work at Puravankara Projects Limited
Mrinalini Singh has been with Puravankara Projects Limited since 2014, holding various managerial roles. Currently, she serves as the Senior Manager in Business Operations and CRM, a position she has held since 2016. In this role, she coordinates agreements with departments such as technical, finance, and legal, and manages new project inventory and pricing. Additionally, she oversees initial loggings, payments, and agreement preparations across multiple regions, including Karnataka, Tamil Nadu, Kerala, and Telangana.
Experience at HDFC AMC
Prior to her tenure at Puravankara Projects Limited, Mrinalini Singh worked at HDFC Asset Management Company as an Officer in Client Services from 2006 to 2008. This role involved direct client interaction and support, contributing to her foundational experience in customer service within the financial sector.
Background in Customer Service
Mrinalini Singh has extensive experience in customer service, having worked at Birla Sun Life Asset Management Company Limited from 2008 to 2014. During her time there, she progressed from a Customer Service Executive to a Senior Executive in Client Relations, where she focused on managing client relationships and enhancing customer satisfaction.
Education and Expertise
Mrinalini Singh holds a Bachelor of Commerce degree from Shri Shikshayatan College and a Master of Commerce degree from Calcutta University, which she completed between 2004 and 2006. Her educational background in commerce provides her with a solid foundation for her roles in business operations and client management.
Current Role at IndusInd Bank
Since 2019, Mrinalini Singh has worked as an L&D Manager at IndusInd Bank in Gurgaon, Haryana. In this capacity, she specializes in managing privilege account services, high-net-worth individuals (HNI), and key distributor services for a specific zone, further enhancing her expertise in the banking sector.