Mukesh Mishra
About Mukesh Mishra
Mukesh Mishra is a Customer Service Manager at Indusind Bank, where he has worked since 2013. He has expertise in cross-selling financial products and possesses strong problem-solving skills, along with proficiency in English and Hindi.
Work at IndusInd Bank
Mukesh Mishra has been serving as a Customer Service Manager at IndusInd Bank since 2013. His role involves overseeing customer service operations and ensuring client satisfaction. He has accumulated 11 years of experience in this position, working from the bank's Gurgaon location. His responsibilities include managing customer inquiries and complaints, as well as implementing strategies to enhance service delivery.
Previous Experience at ICICI Bank
Prior to his current role, Mukesh Mishra worked at ICICI Bank as a Privilege Banker from 2011 to 2013. During his two-year tenure in Bombay, Maharashtra, he focused on providing personalized banking services to high-net-worth clients. His experience at ICICI Bank contributed to his expertise in cross-selling financial products.
Education and Expertise
Mukesh Mishra holds a degree in Mathematics from Magadh University, where he studied from 2004 to 2007. He also attended T P S College Patna from 2002 to 2004 and completed his secondary education at I S High School Basopatti from 2000 to 2002. His educational background supports his analytical skills and problem-solving abilities, which are essential in his customer service role.
Multilingual Proficiency
Mukesh Mishra is multilingual, with proficiency in both English and Hindi. This language skill enhances his ability to communicate effectively with a diverse client base, facilitating better customer interactions and service delivery.
Problem-Solving Skills
Mukesh possesses comprehensive problem-solving abilities, which he applies in his role as a Customer Service Manager. His diplomatic approach to dealing with people allows him to navigate complex customer issues and foster positive relationships with clients.