Neha Burman
About Neha Burman
Neha Burman is a Customer Service Manager at Indusind Bank, where she has worked since 2015. She holds a Master's degree in Business Economics and has previous experience in customer service and operations at Axis Mutual Fund and HDFC Bank.
Current Role at IndusInd Bank
Neha Burman serves as a Customer Service Manager at IndusInd Bank, a position she has held since 2015. In this role, she is responsible for overseeing customer service operations, ensuring high levels of customer satisfaction, and managing service delivery processes. Her extensive experience in the banking sector contributes to her effectiveness in this position, where she has developed skills in customer relationship management and operational efficiency.
Previous Experience in Banking and Finance
Before joining IndusInd Bank, Neha Burman worked at HDFC Bank as an Operations Assistant Manager from 2012 to 2014. In this role, she managed various operational tasks and contributed to improving service processes. Additionally, she worked at Axis Mutual Fund as a Sales Support Service Manager from 2014 to 2015, where she supported sales operations and customer service initiatives. Her early experience includes a research internship at Axis Mutual Fund in 2011.
Education and Academic Background
Neha Burman holds a Master's degree in Business Economics from S.d. College, where she studied from 2010 to 2012. Prior to that, she completed her Bachelor of Commerce degree at Govt. College Sector 46 from 2007 to 2010. Her educational background in commerce and economics has provided her with a solid foundation for her career in the banking and finance sectors.