Nidhi C.
About Nidhi C.
Nidhi C. is a seasoned banking professional with over 20 years of experience in customer management and corporate client services. She currently serves as Vice President of Corporate Client Services at IndusInd Bank in Delhi, India, having previously held senior roles at HSBC, Citibank, ICICI Bank, and Standard Chartered Bank.
Work at IndusInd Bank
Currently, Nidhi C. serves as Vice President of Corporate Client Services at IndusInd Bank, a position she has held since 2019. In this role, she focuses on managing corporate client relationships and enhancing service delivery. Her responsibilities include overseeing client accounts, ensuring customer satisfaction, and implementing strategies to improve service efficiency. Nidhi's experience in the banking sector supports her ability to navigate complex client needs and deliver tailored solutions.
Previous Experience in Banking
Before joining IndusInd Bank, Nidhi C. accumulated extensive experience in various roles within the banking sector. She worked at HSBC as Vice President of Client Services from 2009 to 2012 and held multiple positions there, including AVP & Area Sales Manager and Sales Manager - Team Leader. Nidhi also served as Associate Vice President at Citibank India from 2013 to 2019, focusing on Citibusiness and Citigold services. Additionally, she worked at ICICI Bank as Chief Manager - Products for a brief period and at Standard Chartered Bank as Senior Officer in Customer Services.
Education and Expertise
Nidhi C. holds a Post Graduate Diploma in Business Management and a Bachelor of Arts degree from Apeejay Institute of Marketing & Management, New Delhi, where she studied from 2001 to 2004. Her educational background provides a strong foundation in business principles, which she applies in her professional roles. With over 20 years of experience in the banking and financial services sector, her expertise encompasses customer management, sales, service, product and process re-engineering, channel management, and training.
Leadership and Team Management Skills
Nidhi C. has demonstrated the capability to manage teams across multiple geographies and execute simultaneous projects in challenging circumstances. Her leadership skills are evident in her ability to coordinate diverse teams and drive performance. Nidhi applies creative problem-solving and analytic skills to address client needs and improve service outcomes, contributing to her effectiveness in her current role and throughout her career.