Nitin Sharma
About Nitin Sharma
Nitin Sharma serves as the Head of Acquisition at IndusInd Bank, where he focuses on industry trends and competitor analyses to develop effective retail business strategies. He has extensive experience in capacity planning, inventory management, and customer service operations, supported by a strong educational background in marketing and information technology.
Current Role at IndusInd Bank
Nitin Sharma serves as the Head of Acquisition at IndusInd Bank, a position he has held since 2020. In this role, he focuses on developing and implementing strategies to enhance customer acquisition. His responsibilities include monitoring industry trends and conducting competitor analyses to inform retail business plans. He collaborates with functional leaders to ensure the implementation of effective solutions that align with the bank's objectives.
Previous Experience at Bharti Airtel
Prior to his current role, Nitin Sharma worked at Bharti Airtel in various capacities. He served as Assistant Manager for Rural Emerging Markets from 2012 to 2014, and as Manager for Zonal Own Retail Management from 2014 to 2015. His earlier roles included Senior Executive in Service Recovery and Call Center Operations, where he focused on enhancing customer service and operational efficiency. His tenure at Bharti Airtel spanned from 2005 to 2015.
Experience at ICICI Prudential Life Insurance
Nitin Sharma worked at ICICI Prudential Life Insurance Company Limited as Assistant Regional Manager from 2016 to 2020. In this role, he was responsible for overseeing regional operations and implementing strategies to improve service delivery. His experience in the insurance sector contributed to his expertise in customer service operations and operational improvements.
Educational Background
Nitin Sharma holds a Master of Business Administration (M.B.A.) in Marketing from Symbiosis Institute of Management Studies, where he studied from 2008 to 2011. He also earned a Bachelor's Degree in Science and Information Technology from SGGS, completing his studies from 2001 to 2004. His educational background has equipped him with the skills necessary for strategic planning and operational management.
Specializations and Skills
Nitin Sharma specializes in capacity planning and optimization, inventory management, and customer service operations. He has a proven track record of delivering strategic assessments and value-driven implementation plans. His ability to monitor industry trends and conduct competitor analyses supports his role in crafting effective business strategies.