Nitish Srivastava

Nitish Srivastava

Manager Customer Service & Operations @ IndusInd Bank

About Nitish Srivastava

Nitish Srivastava serves as the Manager of Customer Service & Operations at IndusInd Bank, where he has worked for 14 years. He has a strong background in financial operations and has held various managerial roles in the banking sector.

Work at IndusInd Bank

Nitish Srivastava has been serving as the Manager of Customer Service & Operations at IndusInd Bank since 2010. Over his 14-year tenure in Meerut, he has managed various aspects of customer service and operational efficiency. His role includes overseeing the processing of Initial Public Offerings (IPOs) and New Fund Offers (NFOs), demonstrating his expertise in financial operations within the banking sector.

Previous Experience in Banking

Before joining IndusInd Bank, Nitish Srivastava worked at Kotak Mahindra Bank as a Branch Operations Manager from 2008 to 2009. His career in banking began at HDFC Bank, where he served as Deputy Manager (WBO-Unit Head) from 2002 to 2007. In these roles, he contributed to the establishment of processes, systems, and operating standards for new branches, enhancing operational effectiveness.

Education and Expertise

Nitish Srivastava holds a Master of Business Administration (MBA) with a focus on Finance and Financial Management Services from Sam Higginbottom Institute of Agriculture, Technology & Sciences, Allahabad. His educational background supports his extensive experience in aligning IT products such as Flexcube, Cashin, and Finware with business and retail banking requirements.

Certifications and Professional Development

Nitish is certified in NSDL and AMFI, which indicates his expertise in securities depository and mutual fund distribution. These certifications enhance his qualifications in the financial sector, allowing him to effectively manage and advise on investment products and services.

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