Ruhee Ratnani
About Ruhee Ratnani
Ruhee Ratnani serves as the Lead - HR Helpdesk at IndusInd Bank, where she has worked since 2023. With extensive experience in HR operations across various banking sectors, she focuses on enhancing productivity and process standardization.
Work at IndusInd Bank
Ruhee Ratnani has been serving as the Lead - HR Helpdesk at IndusInd Bank since 2023. In this role, she manages HR operations, focusing on branch banking operations across various segments, including retail, corporate, NRI, and corporate salary segments. Her responsibilities include overseeing the HR helpdesk functions and ensuring efficient service delivery to employees.
Previous Experience at Axis Bank
Ruhee Ratnani has extensive experience in HR operations at Axis Bank. She worked as a Deputy Manager from 2016 to 2017, followed by roles as Manager from 2017 to 2021, and Senior Manager from 2021 to 2023. During her tenure, she contributed to various HR initiatives and operational improvements within the organization.
Education and Expertise
Ruhee Ratnani holds a Post Graduate Diploma in Human Resources Management from Annamalai University and a Bachelor of Commerce (BCom) from the University of Mumbai. Her educational background supports her expertise in managing HR operations, particularly in branch banking contexts. She also possesses skills in accountancy according to UK standards, specifically with HMRC.
Skills and Systems Utilization
Ruhee Ratnani is skilled in utilizing various systems to enhance HR operations, including Finacle, Talisma, HRMS, Oracle, OTRS, and an in-house ticketing tool. She focuses on creating quality and productivity metrics to drive root cause analysis and standardize processes, which contributes to improved productivity and efficiency in HR functions.
Process Improvement and Automation Experience
Ruhee Ratnani has experience in system migration and automation, which has played a significant role in process improvements within her HR operations. Her focus on enhancing efficiency and standardizing processes aligns with her passion for people and processes, ultimately aiding in achieving organizational goals.