Satish Ranjan
About Satish Ranjan
Satish Ranjan is an Assistant Manager at IndusInd Bank, where he has worked since 2013. He specializes in resolving card disputes and managing operational transactions, while also focusing on business development in the corporate sector.
Work at IndusInd Bank
Satish Ranjan has been serving as an Assistant Manager at IndusInd Bank since 2013, accumulating over 11 years of experience in this role. He operates primarily in Madhya Pradesh, India, where he is responsible for liaising with the Charge Back team of Visa and MasterCard to resolve debit and credit card disputes. His role involves ensuring smooth operational transactions and enhancing customer satisfaction.
Education and Expertise
Satish Ranjan has a solid educational background in computer applications and science. He completed his Master of Computer Applications (MCA) at Shri Vaishnav Institute of Management Indore from 2005 to 2008. Prior to that, he earned a Bachelor of Science in Computer Science (Hons) from M B Khalsa College Indore between 2002 and 2005. He also completed his Intermediate Science (ISc) at Shri Shankar College Sasaram Rohtas, Bihar, from 1999 to 2001.
Operational Skills in Banking Software
Satish Ranjan possesses expertise in handling operational transactions using various banking software tools, including FINACLE, Iworks, and Talisma. His proficiency in these systems supports his responsibilities in managing customer accounts and ensuring efficient banking operations.
Business Development Focus
In his role at IndusInd Bank, Satish Ranjan focuses on business development across corporate sectors. He aims to sustain and achieve growth in relationship value and revenues, contributing to the overall success of the bank's operations.
Regulatory Reporting Responsibilities
Satish Ranjan is responsible for statutory reporting to the Reserve Bank of India on a monthly basis. This task is crucial for compliance with regulatory standards and ensures that the bank's operations align with national financial regulations.