Shailesh Kariel
About Shailesh Kariel
Shailesh Kariel serves as the Head of Customer Service at IndusInd Bank in Gurugram, Haryana, India. He has a background in accounts, holding a B Com degree from Gujarat University, and has previously worked at Bharti Airtel Limited and Tata Teleservices.
Work at IndusInd Bank
Shailesh Kariel serves as the Head of Customer Service at IndusInd Bank. He has held this position since 2022, contributing to the bank's customer service strategies and operations. His role involves overseeing customer service delivery and ensuring a high level of customer satisfaction. The position is based in Gurugram, Haryana, India.
Previous Experience at Bharti Airtel Limited
Before joining IndusInd Bank, Shailesh Kariel worked at Bharti Airtel Limited as a Senior Executive. He was employed there from 2004 to 2006, where he gained valuable experience in customer service and operational processes within the telecommunications sector.
Experience at Tata Teleservices
Shailesh Kariel also worked at Tata Teleservices as a Senior Executive in Customer Service Delivery. His tenure lasted from 2006 to 2007 for a period of five months. This role further developed his skills in managing customer interactions and service delivery in a competitive industry.
Education at Gujarat University
Shailesh Kariel completed his Bachelor of Commerce (B Com) degree at Gujarat University, studying from 1999 to 2002. His academic focus was on accounts, providing him with a solid foundation in financial principles and business practices.