Shivanshu Rai
About Shivanshu Rai
Shivanshu Rai is a Business Development Manager at IndusInd Bank, with a career spanning over a decade in sales and operations management in the banking and outsourcing sectors in Jaipur, India.
Work at IndusInd Bank
Shivanshu Rai has been serving as a Business Development Manager at IndusInd Bank since 2019. In this role, he is responsible for driving business growth and developing strategies to enhance the bank's market presence in the Jaipur area. His experience in sales and operations contributes to his effectiveness in managing client relationships and identifying new business opportunities.
Current Role at AU Small Finance Bank
Shivanshu Rai has worked as a Sales Officer at AU Small Finance Bank since 2018. He has accumulated six years of experience in this position, focusing on sales strategies and customer engagement in the Jaipur area. His role involves promoting financial products and services to enhance customer satisfaction and drive sales performance.
Previous Experience in BPO Operations
Prior to his current roles, Shivanshu Rai worked at NSB BPO Solutions Pvt. Ltd. as Team Leader Operations for the North Region from 2012 to 2017. He managed operational teams and ensured service delivery standards were met. He also held a position as Team Lead at VKALP Outsourcing Services Private Limited from 2017 to 2018, where he continued to develop his leadership and operational skills.
Education and Expertise
Shivanshu Rai earned a Bachelor’s Degree in English Language and Literature from Chatrapati Sahuji Maharaj Kanpur University, Kanpur, from 2011 to 2014. His educational background provides him with strong communication skills, which are essential in his roles in business development and sales.