Shweta Dwivedi
About Shweta Dwivedi
Shweta Dwivedi is a Service Delivery Manager at Indusind Bank, where she has worked since 2016 in Gurgaon, Haryana, India. She previously held a position at Yes Bank and studied at Uttar Pradesh Technical University from 2010 to 2012.
Work at IndusInd Bank
Shweta Dwivedi has been serving as a Service Delivery Manager at IndusInd Bank since 2016. In this role, she is responsible for overseeing service delivery processes and ensuring customer satisfaction. Her tenure at the bank has spanned eight years, during which she has contributed to various initiatives aimed at enhancing service quality. She is based in Gurgaon, Haryana, India.
Previous Experience at Yes Bank
Before joining IndusInd Bank, Shweta Dwivedi worked at Yes Bank as an Assistant Manager from 2013 to 2016. Her role involved managing customer relationships and supporting service delivery operations. This three-year experience in Bombay, Maharashtra, India, provided her with a solid foundation in banking services and customer engagement.
Education at Uttar Pradesh Technical University
Shweta Dwivedi studied at Uttar Pradesh Technical University from 2010 to 2012. Her education provided her with essential knowledge and skills relevant to her career in banking and service management. The university is known for its focus on technical and professional education, which has contributed to her professional development.