Smita Phillips
About Smita Phillips
Smita Phillips is a Zonal Sales Manager at IndusInd Bank with over 19 years of experience in collections, sales, and financial products. She holds a Post Graduate Diploma in Business Management and has previously worked in various managerial roles in the financial services and e-commerce sectors.
Work at IndusInd Bank
Smita Phillips has been serving as a Zonal Sales Manager at IndusInd Bank since 2018. In this role, she is responsible for overseeing sales operations and driving performance in the Kolkata region. Her tenure at IndusInd Bank has extended for six years, during which she has focused on achieving sales targets and enhancing customer engagement.
Previous Experience in Financial Services
Prior to her current role, Smita Phillips held various positions in the financial services sector. She worked at HDB Financial Services Ltd. as a Centre Manager for six months in 2018, where she managed operations in Kolkata. Additionally, she served as a Senior Manager - Telesales at Matrimony.com Limited from 2016 to 2018, contributing to sales strategies in the Kolkata area. Earlier in her career, she was a Deputy Manager at HDFC Bank for six months in 2006.
Education and Expertise
Smita Phillips possesses a Post Graduate Diploma in Business Management (PGDBM), which she earned in 2015. She studied Business Administration and Management, General, for 11 months. Additionally, she holds a Bachelor of Science (B.Sc.) degree in Food & Nutrition from the University of Calcutta, completed from 1995 to 1998. Her educational background supports her extensive experience in sales and financial product management.
Professional Experience in Sales and Collections
With over 19 years of experience, Smita Phillips has developed expertise in collections, sales, and services related to financial products and the e-commerce domain. Her career has been marked by a proven track record in meeting targets, adhering to service level agreements (SLAs), and improving processes and productivity across various roles.