Snehlata Sinha
About Snehlata Sinha
Snehlata Sinha is a Service Delivery Manager at IndusInd Bank in India, where she has worked since 2021. She holds a B.Com and an MBA, and previously served as a Deputy Manager at Kotak Mahindra Bank.
Work at IndusInd Bank
Snehlata Sinha has been serving as a Service Delivery Manager at IndusInd Bank since 2021. In this role, she is responsible for overseeing service delivery operations, ensuring that customer service standards are met, and managing team performance. Her tenure at the bank has spanned three years, during which she has contributed to enhancing service efficiency and customer satisfaction.
Previous Experience at Kotak Mahindra Bank
Before joining IndusInd Bank, Snehlata Sinha worked at Kotak Mahindra Bank as a Deputy Manager from 2019 to 2021. During her two years in this position, she focused on managing banking operations and supporting customer service initiatives. Her experience in this role provided her with valuable insights into the banking sector and customer relationship management.
Education and Expertise
Snehlata Sinha holds a Master of Business Administration (MBA) degree with a focus on Finance and Marketing from Doon Business School, which she completed from 2017 to 2019. She also earned a Bachelor of Commerce (B.Com) degree from St. Xavier College, Digha, between 2013 and 2016. Her educational background in commerce and business management has equipped her with the necessary skills for her roles in the banking industry.
Early Education Background
Snehlata Sinha completed her early education at Ashok Hall Girls' Residential School in Ranikhet, where she achieved her 10th grade. Following this, she attended Holy Cross Institute, where she completed her 12th grade from 2013 to 2016. Her foundational education laid the groundwork for her subsequent studies in commerce and business.