Sonu Kumar
About Sonu Kumar
Sonu Kumar is a Service Delivery Manager at IndusInd Bank in Noida, Uttar Pradesh, who has significantly contributed to the organization's revenue by generating nearly 2 crores in sales. He has played a crucial role in the development of the Sector 121 Noida branch and has a strong educational background with an MBA from Galgotias University.
Work at IndusInd Bank
Currently, Sonu Kumar serves as a Service Delivery Manager at IndusInd Bank, a position he has held since 2022. He operates on-site at the Noida branch in Uttar Pradesh, India. In this role, he has extended his responsibilities beyond initial duties to include managing branch security and overseeing day-to-day operations. His contributions have been vital to the branch's overall performance.
Education and Expertise
Sonu Kumar holds a Master of Business Administration (MBA) from Galgotias University, where he studied Business Analytics and Personal/Financial Services from 2020 to 2022. Prior to this, he completed a Bachelor of Computer Applications (BCA) at the same institution from 2017 to 2020. His educational background provides him with a solid foundation in both business and technology.
Background
Sonu Kumar has a background in financial services and technology, which supports his role in service delivery management. His experience includes managing customer complaints, voucher errors, and internal audit cases, demonstrating his ability to handle complex issues with professionalism and efficiency.
Achievements
Sonu Kumar has made significant contributions to the revenue generation of his organization, achieving nearly 2 crores in sales through the promotion of various financial products. He played a crucial role in the development and success of the Sector 121 Noida branch, contributing to its growth single-handedly.