Sukanya Arasu
About Sukanya Arasu
Sukanya Arasu is a Customer Service Manager at Indusind Bank in Gurgaon, Haryana, India, where she has worked since 2018. She has a diverse background in financial services and marketing, having held various roles at companies such as Kotak Securities and Religare Securities Ltd.
Work at IndusInd Bank
Sukanya Arasu has been serving as a Customer Service Manager at IndusInd Bank since 2018. Based in Gurgaon, Haryana, she has accumulated six years of experience in this role. Her responsibilities include managing Demat request processing for the entire Metro Bangalore region, ensuring adherence to turnaround time (TAT) standards. She also possesses branch operations authorization rights, overseeing both Beginning of Day (BOD) and End of Day (EOD) processes. Additionally, she is responsible for handling audit registers and locker management at the branch.
Previous Experience in Financial Services
Before joining IndusInd Bank, Sukanya Arasu held several positions in the financial services sector. She worked at Kotak Securities as an Assistant Manager in Online Direct for one month in 2015 and later served as City Manager - Alternate Channel for five months. From 2016 to 2018, she was a Relationship Manager at Religare Securities Ltd. in Delhi, where she focused on cross-selling a variety of financial products, including savings accounts, current accounts, debit cards, credit cards, mutual funds, SIPs, and various types of insurance and loans.
Educational Background
Sukanya Arasu has a strong educational foundation in business and management. She studied at Dr. MGR Janaki College, where she earned a Bachelor of Commerce degree from 2010 to 2013. She furthered her education at Vanguard Business School, achieving a Bachelor’s degree in Marketing from 2013 to 2015 and later obtaining a Master of Business Administration (MBA). She also attended Csi Bain School, contributing to her comprehensive knowledge in customer service and financial management.
Early Career Experience
Sukanya Arasu began her career in various operational and marketing roles. In 2014, she worked at Pantaloons in Operations and Marketing for four months. She also gained experience in marketing and sales at Titan Company Limited for three months in Hosur, Tamil Nadu. These early roles provided her with foundational skills in customer engagement and operational management, which she has built upon in her subsequent positions in the financial sector.