Swarup Ray
About Swarup Ray
Swarup Ray serves as the Assistant Vice President of Corporate and Global Market Operations at IndusInd Bank since January 2016, bringing extensive experience in banking and client services. He has a background in commerce from Berhampur University and has held various roles in prominent banks, demonstrating expertise in financial performance and customer relationship management.
Work at IndusInd Bank
Swarup Ray has held the position of Assistant Vice President in Corporate & Global Market Operations at IndusInd Bank since January 2016. In this role, he is responsible for overseeing various banking operations and ensuring high-quality service delivery. His work focuses on maintaining long-term customer relationships and enhancing financial performance through effective system design and procedures. Swarup's contributions have been recognized with multiple Certificates of Service Excellence Awards, including accolades received in January and September 2017.
Previous Experience at Royal Bank of Scotland
Before joining IndusInd Bank, Swarup Ray worked at the Royal Bank of Scotland as a Client Experience Manager in Business Banking, specifically for the Van Gogh Preferred segment. His tenure lasted from 2011 to 2013 in Bangalore, where he focused on enhancing client experiences and managing banking services tailored to business clients.
Experience at ABN AMRO Bank N.V.
Swarup Ray has significant experience from his time at ABN AMRO Bank N.V. He served as a Client Service Officer in Private Banking from 2005 to 2007 in Chennai and later as a Senior Officer in Remittances from 2007 to 2011. In these roles, he developed expertise in client management and banking operations, contributing to service excellence and operational efficiency.
Education and Expertise
Swarup Ray earned a Bachelor of Commerce (Honours) degree from Berhampur University, where he studied from 1997 to 2000. His academic background in commerce has provided him with a solid foundation in financial principles. He possesses comprehensive knowledge of FEMA Guidelines and RBI Circulars related to Trade Services and Foreign Exchange, which supports his proficiency in banking operations.
Skills in Banking Operations
Swarup Ray is skilled in designing systems and procedures that enhance financial performance and internal controls. He is proficient in monitoring various banking operations and maintaining relationships with key corporate decision-makers. His focus on establishing high-profit accounts and ensuring excellent levels of retention underscores his commitment to delivering high-quality service in the banking sector.