Zubin Mogrelia
About Zubin Mogrelia
Zubin Mogrelia serves as the Assistant Vice President and Head of Complaints Management at IndusInd Bank, overseeing a wide range of complaints on a national level. With extensive experience in banking operations, he previously led the Branch General Banking Operations at one of the largest branches of IndusInd Bank and worked for 16 years at Mufg in Japan.
Work at IndusInd Bank
Zubin Mogrelia serves as the Assistant Vice President and Head of Complaints Management at IndusInd Bank. He has been with the bank since 2001, accumulating over 23 years of experience in this role. His responsibilities include managing a wide range of complaints that cover branch operations, legal matters, consumer forum issues, loans, and forex-related concerns on a national scale. Prior to his current position, he led the Branch General Banking Operations at the Opera House Branch, one of the largest branches of IndusInd Bank in India.
Previous Experience at MUFG
Before joining IndusInd Bank, Zubin Mogrelia worked at MUFG as a Manager from 1985 to 2001, totaling 16 years of experience in Japan. This role contributed to his extensive background in banking and operations, providing him with a solid foundation for his subsequent career at IndusInd Bank.
Education and Expertise
Zubin Mogrelia completed his education at Sir J.J. School of Boys & Girls, where he earned a Bachelor of Commerce degree. His academic background supports his expertise in banking operations and complaints management, equipping him with the necessary skills to handle complex issues within the financial sector.
Background
Zubin Mogrelia has a diverse professional background in the banking industry, with significant experience in both Japan and India. His career spans over three decades, during which he has developed a comprehensive understanding of banking operations, customer service, and complaint resolution. His current role at IndusInd Bank reflects his commitment to addressing customer concerns effectively.