Alyssa Rhoades
About Alyssa Rhoades
Alyssa Rhoades is a Senior Account Manager at FinScan® and Innovative Systems, Inc., where she has worked since 2014. She specializes in client relations, product presentations, and business development, achieving a 99% client retention rate in North America.
Work at Innovative Systems
Alyssa Rhoades has served as the Senior Account Manager for North America at Innovative Systems, Inc. since 2014. In this role, she gathers client feedback and presents it to the internal product management team. She is responsible for delivering product presentations, demos, and proposals to clients. Rhoades actively participates in trade shows and conferences to identify new prospects and create business opportunities within assigned accounts. She records client activities in the SalesForce CRM system and is accountable for monthly pipeline and account reviews.
Education and Expertise
Alyssa Rhoades holds a Bachelor of Arts in International Business from Trinity Christian College, where she studied from 2004 to 2008. She furthered her education by earning a Master of Public and International Affairs with a focus on Security and Intelligence Studies from the University of Pittsburgh, completing her studies from 2011 to 2013. Her educational background supports her expertise in account management and client relations.
Background
Before her current position, Alyssa Rhoades worked as a Graduate Student at the University of Pittsburgh from 2011 to 2013. Her experience in academia provided her with a strong foundation in research and analysis, which she applies in her current role in account management. Rhoades has been based in Pittsburgh, Pennsylvania, throughout her career.
Achievements
During her tenure as Senior Account Manager, Alyssa Rhoades achieved a 99% client retention rate while managing accounts in North America, including Canada. She successfully increased total revenue by 15% year over year, reaching $856,000 for the year ending 2016. Rhoades completes and executes individual account development plans for key accounts within her territories, utilizing a proactive approach to sales and marketing through analyzing reports.