Amanda Bernola
About Amanda Bernola
Amanda Bernola is an Intermediate Customer Success Analyst at Innovative Systems, Inc., where she has worked since 2021. She has a background in software development and support, having previously worked at Information Age Technologies and Saint Vincent College.
Current Role at Innovative Systems
Amanda Bernola serves as an Intermediate Customer Success Analyst at Innovative Systems, Inc. since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful product implementation. Her responsibilities include analyzing customer feedback, providing support, and collaborating with cross-functional teams to improve service delivery.
Previous Experience at Information Age Technologies
Prior to her current position, Amanda worked at Information Age Technologies (IAT) as a Software Developer and Software Support Analyst from 2017 to 2021. During her four years there, she contributed to software development projects and provided technical support to clients, enhancing her skills in software solutions and customer interaction.
Educational Background at Saint Vincent College
Amanda Bernola attended Saint Vincent College, where she earned a Bachelor of Science degree in Mathematics with a minor in Operational Excellence from 2014 to 2018. Her education provided her with a strong foundation in analytical skills and problem-solving techniques relevant to her career in customer success.
Early Career at Saint Vincent College
During her time at Saint Vincent College, Amanda held multiple roles. She worked as an IT Student Service Desk Technician from 2014 to 2017, where she assisted students with technical issues. Additionally, she served as a Mathematics Tutor for one year, helping fellow students improve their understanding of mathematical concepts.
High School Education
Amanda graduated from Burgettstown High School in 2014, where she ranked 2nd in her class. Her high school education laid the groundwork for her future academic and professional pursuits.