Ernestine Claiborne
About Ernestine Claiborne
Ernestine Claiborne is a Customer Support Specialist and Project Coordinator with over a decade of experience at Insight Global in Arlington Heights, Illinois. She has a background in customer service, having worked at Southwest Airlines and AT&T prior to her current roles.
Work at Insight Global
Ernestine Claiborne has been employed at Insight Global since 2014, serving as a Customer Support Specialist and Project Coordinator. With a tenure of 10 years, she has developed expertise in customer support and project management. Her role involves coordinating projects and providing support to clients, contributing to the overall efficiency of the organization. Insight Global is known for its focus on staffing and consulting services, and Claiborne's position plays a vital role in maintaining client satisfaction.
Previous Experience at aap3
Prior to her current role at Insight Global, Ernestine Claiborne worked at aap3 as a Project Coordinator. She has been with aap3 since 2013, accumulating 11 years of experience in project coordination. In this position, she is responsible for overseeing project timelines and ensuring that objectives are met. Her experience at aap3 complements her skills in customer support and enhances her ability to manage multiple projects effectively.
Career at Southwest Airlines
Ernestine Claiborne worked at Southwest Airlines as a Customer Service Representative from 2010 to 2013. During her three years at the airline, she focused on providing quality customer service and support to passengers. This role helped her develop strong communication skills and a customer-centric approach, which she has carried into her subsequent positions.
Long-Term Role at AT&T
Claiborne's career includes a significant tenure at AT&T, where she served as a Customer Account Specialist from 1978 to 2008. Over the course of 30 years, she gained extensive experience in customer account management and support. This long-term role allowed her to build a deep understanding of customer needs and service delivery, which has informed her subsequent work in customer support and project coordination.
Education at Central YMCA College
Ernestine Claiborne studied at Central YMCA College from 1976 to 1978, completing a two-year program. This educational background provided her with foundational skills that have been beneficial throughout her career in customer service and project coordination. The training she received during her studies has contributed to her professional development and ability to excel in her roles.