Kendra Johnson
About Kendra Johnson
Kendra Johnson is an Onboarding Specialist with a diverse background in customer service and administrative roles. She has over five years of experience in various positions, including roles at Floor & Decor and Hyatt Hotels Corporation, and holds a Bachelor of Science in Criminal Justice and Corrections from Clayton State University.
Current Role at Insight Global
Kendra Johnson serves as an Onboarding Specialist at Insight Global, a position she has held since 2022. In this role, she is responsible for facilitating the onboarding process for new employees, ensuring a smooth transition into the company. Her experience in customer service and administrative functions supports her efforts in managing onboarding tasks efficiently.
Previous Experience at Floor & Decor
Kendra Johnson worked at Floor & Decor for a total of two years, from 2017 to 2019. Initially, she served as a Customer Service Representative, where she developed her skills in customer interaction and support. Following this role, she transitioned to the position of Command Center Specialist for eight months in 2019, further enhancing her operational capabilities in a retail environment.
Experience in the Hospitality Industry
In 2020, Kendra Johnson briefly worked as a Front Desk Host at Hyatt Hotels Corporation. This role provided her with additional experience in customer service within the hospitality sector, focusing on guest relations and front desk operations.
Educational Background in Criminal Justice
Kendra Johnson studied Criminal Justice and Corrections at Clayton State University, earning a Bachelor of Science degree from 2017 to 2020. Prior to that, she attended Gordon State College, where she also focused on Criminal Justice and Corrections from 2015 to 2017. Her academic background supports her professional roles, particularly in administrative and legal settings.
Leadership and Management Experience
Kendra Johnson has over five years of experience in customer service and administrative functions, including cash handling and management. Notably, she was promoted to General Management at Woody's Jump n Play at the age of 19, demonstrating her early leadership potential. Her experience includes customer service resolution, scheduling, hiring, and managing financial operations.