Katlyn Breen
About Katlyn Breen
Katlyn Breen is a Client Coordinator with extensive experience in customer service and hospitality. She has worked in various roles, including as a Benefits Specialist at Aflac and has a strong background in marketing and service standards.
Work at InventHelp
Katlyn Breen has been employed at InventHelp as a Client Coordinator since 2018. In this role, she is responsible for managing client relationships and ensuring that their needs are met effectively. Her experience in customer service and hospitality contributes to her ability to provide exceptional support to clients. Breen's position at InventHelp is part of her broader career in the service industry, where she has developed skills that enhance client satisfaction.
Current Role at Aflac
Since 2018, Katlyn Breen has worked as a Benefits Specialist at Aflac in the Greater Boston Area. In this position, she assists clients in understanding and selecting insurance benefits that meet their needs. Her background in customer service and her approachable personality enable her to effectively communicate complex information to clients, ensuring they make informed decisions regarding their benefits.
Background in Hospitality and Customer Service
Katlyn Breen has a strong background in the hospitality and customer service industries. She has worked in various roles, including bartender and bar manager at Legal Sea Foods and SOUTHSIDE TAVERN. Growing up in a family that owned restaurants and catering companies, she developed a passion for service early on. Her extensive experience has equipped her with the skills necessary to attract customers, drive sales, and foster repeat business.
Education and Expertise
Katlyn Breen studied at the University of Massachusetts Boston, where she honed her skills in communication and customer service. During her time at the university, she worked as a proofreader, editor, and tutor for peers in the English department. This experience enhanced her attention to detail and ability to communicate effectively, which are essential skills in her current roles.
Previous Work Experience
Before her current positions, Katlyn Breen accumulated significant experience in various roles. She worked as an Account Coordinator at The Ready Group for 16 years and held a position as a Property Manager Assistant at The Albert Corporation. Additionally, she was involved with TEAM Enterprises as a Lead Boston Promotional Team Member. This diverse work history has provided her with a comprehensive understanding of both marketing and customer service.