Jean Philippe Arcand
About Jean Philippe Arcand
Jean Philippe Arcand is the Manager of Customer Support for the Live Fire Division at In Veris Training Solutions Canada, where he has worked since 2019. He has extensive experience in customer support and database management, having been with the company for over two decades in various roles.
Work at InVeris Training Solutions
Jean Philippe Arcand has been associated with InVeris Training Solutions for over two decades. He began his career at the company in 2002 as a Database Developer and Administrator, and Purchasing Agent, where he worked until 2005. He then transitioned to the role of Customer Support Specialist for Virtual Small Arms Trainers from 2005 to 2010. Following this, he served as a Customer Support Specialist for Tank and Armored Vehicle Simulators from 2010 to 2019. Since 2019, he has held the position of Manager for the Customer Support Live Fire Division, overseeing operations and support services.
Education and Expertise
Jean Philippe Arcand has pursued various educational qualifications that enhance his professional capabilities. He studied at HEC Montréal, where he earned a Business Analytics Certificate in 2022 and a Business Management Certificate in 2020. Additionally, he attended CDI College, where he completed a program in Computer Programming in 2001. His educational background equips him with skills in business management, analytics, and programming, which are relevant to his roles at InVeris Training Solutions.
Background
Jean Philippe Arcand has a long-standing career in customer support and database management. He has worked in various capacities at InVeris Training Solutions since 2002, contributing to the development and support of training solutions for military applications. His extensive experience in customer support and technical roles has positioned him as a key figure within the organization, particularly in the Live Fire Division.
Achievements
Throughout his career at InVeris Training Solutions, Jean Philippe Arcand has accumulated significant experience in customer support and database management. His roles have involved direct interaction with clients and the management of technical support for various training simulators. His contributions have been instrumental in enhancing customer satisfaction and operational efficiency within the company.