Germán Yegel
About Germán Yegel
Germán Yegel is a Tier 3 Representative at ipfone, with previous experience at isn telcom as a Tier 2 Representative and Tier 1 Supervisor.
Current Role at IPFone
Germán Yegel is a Tier 3 Representative at IPFone. In this capacity, he has been providing high-level technical support since 2012. His role involves addressing complex issues that are escalated from Tier 1 and Tier 2 support levels, requiring in-depth knowledge of IPFone's services and systems. His position underscores his expertise in managing intricate problems effectively.
Previous Experience at ISN Telcom
Before joining IPFone, Germán Yegel accumulated valuable experience at ISN Telcom. He served as a Tier 2 Representative from 2008 to 2012, managing intermediate technical inquiries and solutions. Prior to this, he was a Tier 1 Supervisor from 2004 to 2008, overseeing the front-line support team and ensuring the delivery of efficient customer service. His tenure at ISN Telcom highlights his progressive rise through technical support roles.
Professional Journey
Germán Yegel has developed a robust career in technical support over several years. Starting as a Tier 1 Supervisor at ISN Telcom, he demonstrated leadership and problem-solving skills. He then progressed to a Tier 2 Representative role at the same company, before advancing to his current position as a Tier 3 Representative at IPFone. This journey showcases his growth and increasing expertise in the field.