Christeen Akkarawatte
About Christeen Akkarawatte
Christeen Akkarawatte is a Categorisation and QC Specialist (Executive) at iPrice Group in Kuala Lumpur, Malaysia, with a background in communications and media studies.
Current Role at iPrice Group
Christeen Akkarawatte is currently a Categorisation and QC Specialist (Executive) at iPrice Group in Kuala Lumpur, Malaysia. In this role, she has led the restructuring of the Category Tree, which involved over 3000 categories. She crafted a Standard Operating Procedure (SOP) for this restructuring, and trained her teammates in category structure basics and 301-Redirections. She is also responsible for identifying and solving quality issues on the website, determining which issues can be resolved within her department and which require Tech team intervention.
Previous Experience at iPrice Group
Prior to her current role, Christeen Akkarawatte worked as a Categorisation & QC Specialist (Junior) at iPrice Group for 7 months in 2019. During her initial tenure, she gained expertise in 301 Redirections and their impact on Google SEO and website ranking. This foundational experience enabled her to progress to an executive role within the same organization.
Past Professional Experience
Christeen Akkarawatte has held multiple positions across various companies. She worked at Eatigo as an Operations Intern (Eatigo Cash Voucher) for 1 month in 2018 in Kuala Lumpur, Malaysia. Additionally, she served as a Campus Writer at Futurelab.my for 7 months in 2018, and as a Public Relations Executive and Intern at Orchan Consulting | Asia Sdn Bhd from 2017 to 2018. Her professional journey also includes a brief stint as a Social Media Intern at Everpeaks Consulting in Ara Damansara in 2017.
Educational Background
Christeen Akkarawatte completed her Bachelor's degree in Communications and Media Studies with a specialization in Global Studies from Monash University Malaysia, where she studied from 2016 to 2018. Before that, she attended the Indian Public School in Kuwait, where she studied Science, focusing on Biology, Chemistry, Physics, English, and Information Technology, and achieved her Secondary Education from 2007 to 2015.
Process Improvement and Automation Initiatives
In her role at iPrice Group, Christeen Akkarawatte adopts an 'automation' mindset to streamline tasks, identifying repetitive and tedious areas that can be automated. She facilitates Retrospective Sessions to help the team improve their processes and achieve their goals. Her involvement in these initiatives highlights her commitment to enhancing operational efficiency and team performance.