Pankaj Ghai
About Pankaj Ghai
Pankaj Ghai is a Manager at KPMG India Services LLP with over 17 years of experience in consulting, coaching, and quality assurance. He specializes in setting up Testing Centre of Excellence and has expertise in various domains including BFSI, healthcare, and e-commerce.
Work at KPMG India
Pankaj Ghai currently holds the position of Manager at KPMG India Services LLP. His tenure at KPMG began in 2021 and continues to the present. In this role, he is involved in various aspects of consulting and advisory services, leveraging his extensive experience in quality assurance and delivery operations.
Education and Expertise
Pankaj Ghai earned a Bachelor of Engineering degree in Electronics and Communications from the University of Mysore, studying from 1990 to 1994. He has developed expertise in quality assurance governance, strategy, and roadmap development. His knowledge encompasses best practices across Agile, DevOps, and Waterfall models, as well as digital transformations and service-oriented architecture.
Professional Background
Pankaj Ghai has over 17 years of experience in various roles within the technology and consulting sectors. He has worked at several notable companies, including Siemens Healthcare, Sunquest Information Systems, Tesco Hindustan Service Centre, Deloitte, and MphasiS. His roles have ranged from Software Engineer to Test Manager, showcasing a diverse skill set in software development and quality assurance.
Achievements in Quality Assurance
Pankaj Ghai specializes in setting up Testing Centres of Excellence and Testing-as-a-Service (TaaS). He has developed automation frameworks and possesses extensive knowledge of Oracle e-Business Suite and SAP S&D, SuccessFactors. His domain expertise spans multiple industries, including BFSI, insurance, retail, supply chain management, CRM, healthcare, and e-commerce.
Skills and Competencies
Pankaj Ghai is recognized for his strong interpersonal skills and teamwork capabilities. He demonstrates excellent analytical and logical reasoning skills, which are essential in stakeholder and change management. Additionally, he is experienced in vendor management activities, including RFP review and vendor evaluation.