Kimmie Hitchens
About Kimmie Hitchens
Kimmie Hitchens serves as the Assistant General Manager at Krispy Kreme, where she has worked since 2017. With a diverse background in management roles across various companies, she focuses on fostering teamwork and managing operational efficiency.
Work at Krispy Kreme
Kimmie Hitchens has been serving as the Assistant General Manager at Krispy Kreme since 2017, with a tenure of seven years in Woodstock, Georgia. In this role, she is responsible for managing company resources, including inventory control and overseeing store sales efforts. Hitchens plays a key role in directing retail sales, fundraising initiatives, and implementing suggestive selling techniques. She also coordinates production schedules to align with customer demands while optimizing labor hours. Her focus on fostering a culture of teamwork contributes to the development of staff members' abilities and competencies.
Previous Experience at Charter Communications
Before her current role at Krispy Kreme, Kimmie Hitchens worked as a Customer Service Manager at Charter Communications from 1996 to 2000. During her four-year tenure in Smyrna, Georgia, she developed skills in customer service management and team leadership. This experience laid the foundation for her future roles in management and operations.
Experience at Pollo Tropical
Hitchens served as the General Manager at Pollo Tropical from 2015 to 2017 in Woodstock, Georgia. Over her two years in this position, she was responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction. This role further enhanced her management skills and operational expertise, contributing to her qualifications for her current position at Krispy Kreme.
Career at Aramark
Kimmie Hitchens worked at Aramark as the Food Services Director from 2001 to 2014, spending 13 years in New Castle, Delaware. In this capacity, she managed food service operations, focusing on efficiency and customer service. Her extensive experience in food services provided her with valuable insights into operational management and customer relations.
Administrative Role at Homes For Living Inc
Hitchens began her career as an Administrative Assistant/Office Manager at Homes For Living Inc from 2000 to 2001 in Wilmington, Delaware. This role lasted for five months and involved various administrative tasks, which contributed to her organizational and management skills. This early experience helped shape her professional trajectory in management.