Koleen Agbulos
About Koleen Agbulos
Koleen Agbulos serves as the Assistant General Manager at Krispy Kreme and has held the position of Assistant Unit Manager at Pru Life UK since 2019. She holds a Bachelor of Science in Hospitality Administration/Management from Pamantasan ng Lungsod ng Pasig.
Work at Krispy Kreme
Koleen Agbulos has been employed at Krispy Kreme since 2018, currently holding the position of Assistant General Manager. In this role, she oversees daily operations, ensuring that the store meets company standards for quality and customer service. Her previous experience at Krispy Kreme includes serving as a Shift Manager from 2017 to 2018, where she was responsible for managing staff and coordinating shifts. Her tenure at Krispy Kreme spans a total of six years, contributing to her expertise in the fast-food and retail sectors.
Education and Expertise
Koleen Agbulos earned a Bachelor of Science in Hospitality Administration/Management from Pamantasan ng Lungsod ng Pasig, where she studied from 2009 to 2013. This academic background provides her with a solid foundation in hospitality and management principles. Additionally, she attended St. Martin Montessori School from 2005 to 2009, which contributed to her early education. Her educational qualifications support her roles in management and customer service within the hospitality and food service industries.
Professional Background
Koleen Agbulos has a diverse professional background in the hospitality and health sciences sectors. Before her current roles, she worked at Shangri-La Hotels and Resorts as a Concierge during her on-the-job training from 2012 to 2013. This experience in a luxury hotel environment enhanced her customer service skills. Additionally, she worked as a Business Builder at USANA Health Sciences from 2016 to 2019, where she focused on business development and client relations.
Career Progression
Koleen Agbulos has demonstrated significant career progression in the hospitality and retail sectors. She began her journey at Krispy Kreme as a Shift Manager, quickly advancing to the role of Assistant General Manager. Her experience at Shangri-La Hotels and Resorts provided her with valuable insights into high-end customer service, which she has applied in her subsequent roles. Her time at USANA Health Sciences further diversified her skill set, allowing her to gain experience in business development and management.