Mike Mazza
About Mike Mazza
Mike Mazza serves as the Director of Global Operations Services at Krispy Kreme, where he has worked since 2024. He has extensive experience in operations management, having held various leadership roles at Krispy Kreme, Gopuff, and Starbucks over the past two decades.
Current Role at Krispy Kreme
Mike Mazza serves as the Director of Global Operations Services at Krispy Kreme, a position he has held since 2024. He is based in Charlotte, North Carolina. In this role, he is responsible for overseeing global operations initiatives and implementing strategies to enhance operational efficiency across the organization.
Previous Experience at Krispy Kreme
Prior to his current role, Mike Mazza worked as the Director of U.S. Operations Services at Krispy Kreme from 2022 to 2024. During his tenure, he focused on improving operational processes and customer engagement. His contributions included the early adoption of innovative ideas and systems aimed at enhancing overall efficiency.
Career Background in Operations Management
Mike Mazza has extensive experience in operations management, having held various positions at Starbucks over a span of several years. His roles included district manager, regional director, and implementation project manager. He contributed to operational strategies that improved service delivery and team performance in multiple regions.
Education and Qualifications
Mike Mazza studied Business Management at Bucks County Community College from 1997 to 1999. He later pursued a Bachelor of Science in Business with a focus on Leadership and Management at the University of Phoenix, completing his studies in 2023. Additionally, he achieved an Associate of Arts in Business/Commerce from the University of Phoenix from 2009 to 2011.
Focus on Talent Development
Mike Mazza is recognized for his strong focus on talent development and strategic planning. He aims to inspire teams in fast-paced environments, fostering a culture of growth and innovation. His leadership style emphasizes the importance of empowering individuals to achieve their potential within the organization.