Terri Zandhuis
About Terri Zandhuis
Terri Zandhuis serves as the Chief People Officer and Compensation & Nominating Board Committee Liaison at Krispy Kreme, where she has worked since 2017. She has extensive experience in human resources, having held senior positions at Bank of America, eBay Inc, and AOL.
Current Role at Krispy Kreme
Terri Zandhuis serves as the Chief People Officer and Compensation & Nominating Board Committee Liaison at Krispy Kreme. She has held this position since 2017, working from Charlotte, North Carolina. In her role, she has led significant initiatives to enhance organizational development and culture transformation, particularly in preparation for the company's IPO. Her leadership has been instrumental in aligning human resources strategies with the company's growth objectives.
Previous Experience in Human Resources
Before joining Krispy Kreme, Terri Zandhuis accumulated extensive experience in human resources across several prominent organizations. She worked at Bank of America as Senior Vice President of Human Resources from 2002 to 2012 in Charlotte, North Carolina. She then served as Vice President of Human Resources at eBay Inc from 2012 to 2015 in King of Prussia, Pennsylvania. Following her tenure at eBay, she was the EVP Chief People Officer at AOL for one year in New York, New York, from 2015 to 2016.
Education and Expertise
Terri Zandhuis studied at the University of Michigan, where she earned a Bachelor of Arts degree in Organizational Management in 1991. Her educational background laid the foundation for her expertise in human resources and organizational development, which she has applied throughout her career in various leadership roles.
Achievements at Krispy Kreme
During her tenure at Krispy Kreme, Terri Zandhuis has achieved notable successes in talent retention and organizational restructuring. She ensured 100% retention of key talent during the company's transition to public status by redesigning the executive compensation plan. Additionally, she increased rigor around risk management and corporate governance, enhancing data integrity and reporting. Her efforts contributed to a 3% increase in employee engagement across the organization.
Organizational Development Initiatives
Terri Zandhuis has led the development of a global organizational development strategy at Krispy Kreme. This initiative included facilitating a shift from a franchise- to company-owned operating model, which involved recruiting talent to build capabilities in treasury, digital, e-commerce, and culinary innovation. Her strategic approach has positioned Krispy Kreme for sustainable growth and operational excellence.