Tracy Devlin
About Tracy Devlin
Tracy Devlin serves as a Sales & Operations Support Administrator at Legal & General, where she has worked for 22 years. She has effectively managed change initiatives and provided training and support to enhance team performance.
Work at Legal & General
Tracy Devlin has been employed at Legal & General since 2002, serving as a Sales & Operations Support Administrator for 22 years. In this role, she has managed various change initiatives that involve both internal and external suppliers, showcasing her capabilities in change management. Her responsibilities include providing guidance and training to team members, which has contributed to enhancing their skills and overall performance. Tracy has also built a network of contacts across different business unit boundaries within the organization, facilitating collaboration and communication.
Change Management Expertise
Tracy has demonstrated strong change management skills through her involvement in managing change initiatives at Legal & General. She has effectively coordinated with both internal teams and external suppliers to implement necessary changes. Her project management experience includes overseeing the installation of dedicated telephone lines with broadband into partner organizations, which required collaboration with senior management from service providers and the internal service management team.
Training and Support
In her role, Tracy has provided essential guidance and training to her team members. This support has been pivotal in enhancing their skills and performance within the organization. By focusing on team development, she has contributed to a more competent workforce at Legal & General, ensuring that employees are equipped to meet the demands of their roles.
Education Background
Tracy studied at Court Lodge Comprehensive. Her educational background has provided her with foundational skills that she has applied throughout her career at Legal & General. The knowledge and training acquired during her studies have supported her professional development and her contributions to the organization.
Process Improvement Initiatives
Tracy has implemented various process changes at Legal & General that have resulted in significant budget and time savings. Her focus on efficiency and effectiveness has helped streamline operations, contributing to the overall success of the organization. These initiatives reflect her commitment to continuous improvement within her role.