Bret Basick
About Bret Basick
Bret Basick is a Solutions Engineer at Litera Microsystems, where he has worked since 2018. He has extensive experience in client service and technology support, having previously held various roles at Geek Squad and Best Buy.
Work at Litera
Bret Basick has been employed at Litera Microsystems since 2018, serving as a Solutions Engineer. In this role, he focuses on delivering technical solutions and support to clients, enhancing their experience with Litera's products. His tenure at Litera spans six years, during which he has contributed to various projects aimed at improving client service and product functionality.
Previous Experience at Best Buy
Before joining Litera, Bret Basick worked at Best Buy, where he held the position of Geek Squad CIA Sr from 2008 to 2010. His responsibilities included providing technical support and solutions to customers, ensuring their technology needs were met effectively. This role laid the groundwork for his future positions in technical support and client service.
Career at Geek Squad
Bret Basick's career at Geek Squad spanned several years, during which he held multiple roles. He served as a Covert Agent from 2011 to 2014, where he was involved in providing discreet technical support. Prior to that, he worked as a DCI from 2010 to 2011, focusing on customer service and technical assistance. His experiences at Geek Squad contributed significantly to his expertise in client service and technical solutions.
Education and Expertise
Bret Basick studied at DeVry University, where he gained foundational knowledge in technology and client service. His education has supported his career in technical roles, enabling him to develop skills necessary for effective problem-solving and client engagement in his current position at Litera Microsystems.
Current Role as Client Service Representative
In addition to his role as Solutions Engineer at Litera, Bret Basick has also been working as a Client Service Representative since 2014. Over the past ten years, he has focused on addressing client inquiries and providing support, further enhancing his skills in customer relations and technical assistance.