Dayna Palmer
About Dayna Palmer
Dayna Palmer serves as a Customer Happiness Executive at Marshmallow in London, England, where she has worked since 2021. With a background in operations and management at Anthropologie and Marks and Spencer, she holds a Bachelor's degree in Fashion Journalism from the University of Sunderland.
Work at Marshmallow
Dayna Palmer has served as a Customer Happiness Executive at Marshmallow since 2021. In this role, she has contributed to maintaining a 4.6-star Trustpilot score by delivering exceptional customer service. She is part of a rapidly growing team that focuses on tech-centric car insurance solutions. Marshmallow aims to disrupt the insurance industry by leveraging technology to provide cheaper, faster, and fairer services.
Previous Experience at Anthropologie
Before joining Marshmallow, Dayna Palmer worked at Anthropologie. She held the position of Operations Coordinator from 2019 to 2020 for one year. Prior to that, she served as a Manager in Training from 2018 to 2019 for 11 months. Her roles at Anthropologie involved operational management and customer engagement.
Experience at Marks and Spencer
Dayna Palmer has a background in retail management from her time at Marks and Spencer. She worked as an Assistant Manager from 2016 to 2018 for two years and as a Customer Assistant for six months in 2016. Her experience at Marks and Spencer provided her with skills in customer service and team leadership.
Education and Expertise
Dayna Palmer studied at the University of Sunderland, where she earned a Bachelor's degree in Fashion Journalism from 2013 to 2016. This educational background has contributed to her expertise in communication and customer engagement within the retail and insurance sectors. She also attended Glenthorne High School from 2006 to 2013.