Andrew Custage
About Andrew Custage
Andrew Custage is the Senior Director and Head of Research Insights at Medallia, where he has worked since 2020. He has a background in management consulting with Accenture and holds a Bachelor of Science in Economics from The Wharton School, graduating magna cum laude.
Work at Medallia
Andrew Custage has been serving as the Senior Director and Head of Research Insights at Medallia since 2020. In this role, he leads research initiatives that focus on gathering and analyzing insights to enhance customer experience and drive business strategy. His work is centered in the Miami-Fort Lauderdale area, where he applies his extensive background in management consulting to support Medallia's objectives.
Previous Experience at Accenture
Andrew Custage has held multiple positions at Accenture, starting as a Management Consulting Intern in 2011. He later progressed to roles including Management Consulting Analyst from 2012 to 2014, Management Consultant from 2014 to 2016, and Strategy Manager from 2016 to 2018. His work spanned various locations, including major cities in the United States and internationally in Abu Dhabi. He contributed to projects focused on marketing strategy and digital transformation.
Educational Background
Andrew Custage graduated magna cum laude from The Wharton School at the University of Pennsylvania, where he earned a Bachelor of Science in Economics with a dual concentration in Finance and Legal Studies. His education provided a strong foundation for his analytical and strategic skills in the business sector.
Industry Contributions and Media Presence
Andrew Custage has made significant contributions to the industry through his analysis and commentary, which have been featured in major publications such as the Wall Street Journal, CNBC, NPR, Forbes, and Fortune. He has also hosted over 100 webinars focusing on industry trends, particularly in the food service sector, showcasing his expertise and thought leadership.
Internship Experience
Before his extensive career at Accenture, Andrew Custage gained valuable experience as a Financial Analysis Intern at Office Depot in 2010. This role provided him with insights into financial operations and analysis, further enhancing his skills in the business environment.